Solar Fault Template

Solar Fault

Form to complete for solar faults.

  • Enter your full name.
  • Enter the first line of the address and the postcode, as a minimum.
  • Enter your preferred contact number.
  • Please input your preferred email contact.
  • Is there an error code on the system or what seems to be happening to report the fault? If yes, ask the customer to turn off the power, leave for 10-seconds and restart.
  • This initial diagnoses will allow us to better interpret where the fault might be coming from.
  • Max. file size: 8 MB.
  • Is this the first time the fault has occurred or is it a repeated fault?
  • These works might not be linked to the solar PV but are worth knowing as they might point out a fault.